TERMS & CONDITIONS OF ECO-BEE SHOP
Please read these Terms and Conditions carefully before accessing or using our website.
By accessing or using any part of the site, you agree to be bound by these Terms of Service.
If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
All payments in our shop are made securely through Stripe. You can also choose manual payment which you can made either with your bank account straight to our bank account in Permanent PTSB Bank or you can choose Revolut banking as following information in email after purchase. Stripe is a secure platform which is using very strong anti-fraud technology to keep your information safe and secure.
Delivery & Shipping:
Please check our delivery & shipping rules in this link https://www.eco-bee-fabrics.com/delivery
Shipping is added to the cost of the goods purchased at the checkout. Postage is set at a flat rate and it’s possible only by courier GLS at the moment. This is subject to change.
Unless otherwise stated, Eco-bee and/or its licensors own the intellectual property rights for all material on Eco-bee.
All intellectual property rights are reserved. You may access this from Eco-bee for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
Republish fabrics, photos or other materials from Eco-bee
Sell, rent or sub-license fabrics, photos or other materials from Eco-bee
Reproduce, duplicate or copy fabrics, photos or other materials from Eco-bee
Redistribute content from Eco-bee
This Agreement shall begin on the date hereof.
If you wish to receive fabric samples please contact with us at email@example.com but please be aware you will be charge 2 eu for postage by An Post.
If you wish to add some samples to your order please add this as note to your order or email us and we will do it for free.
If refund is necessary it will be done to your account as you wish, we can do transfer straight back to your account but we prefer to do it with our point system (it will save us printing ;) but in any case if refund will be necessary to made you will be informed in front and you can always decided which way you wish to proceed it.
As fabrics (and few other as elastics, ropes etc.) are cut by your specific measurements return is possible when fabrics or other pre-cut goods are faulty only.
Please check your fabric carefully as you receive them and before pre-washing!
And if anything is wrong please contact with us in next 24h from receiving your parcel with clear photos and description at firstname.lastname@example.org and we will be happy to help you with refund or we will resend another piece of fabric.
That can happened as we are a humans and we can miss something, even we checking carefully each piece of fabric before it’s send to you. :)
If you not happy with quality of our fabrics or other items please feel free to email us at email@example.com and I’m sure we can find solution for any problems :)
You can return items other then fabrics or pre-cut goods up to 14 days from the day you receive your purchase. Please be aware you need to cover postal costs in this matter. A full refund will be issued once the goods will be received back in Eco-bee.
Please be aware fabrics which are sell with description as „printing error”, „faulty”, „damage” etc. can not be returned as description is clear about damage.
No liability will be accepted for the inproper washing or drying of fabrics which may result in shrinkage or transfer of colours, it is the responsibility of the customer to ensure fabrics are washed with similar colours and at the correct temperature.
It is advised that all fabric purchased needs to be prewashed to the correct instructions (which you can find under description on each type of fabric) before making your garment.. Prewashing new fabrics generally ensures that there will be no uneven shrinkage and no transfer of colours when the finished piece is washed.
If you wish to cancel an order please contact us by email or phone call immediately. Usually we are sending parcels next day or if they made before 10am sometimes might be same day. We will issue a refund to you. However if an order has already been dispatched you have 14 days to cancel the order from the day you receive the parcel. It’s same rule as a returning items then. You will be liable for the return postage costs.
Exceptions are fabrics or other items which are cut by order (elastics, ropes etc.) as we are not able to resell it at the same price (we took off 25% of original price for the pre cut items in case of cancelation). Please message us at firstname.lastname@example.org and we will try to find solutions if you're not happy.
Please note that if we can process your request to cancel your order but your shipping label has already been purchased by us on your behalf you will still be charged the standard rate of delivery for the cost of the label. Shipping labels are valid for 2 weeks from the date of purchase so you can redeem your shipping charge on any subsequent orders within this 2 week period.
Changes to products and prices:
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any products or offers without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance.